FREQUENTLY ASKED QUESTIONS
If the answer to your question is not listed below, please email us at firstname.lastname@example.org and we will get back to you as soon as we can!
WHAT IS A REGIMEN?
A Regimen is a custom subscription plan, built by you, which includes any combination of Blind Barber grooming products, delivered on a (1-3 month) recurring schedule. Oh, and Regimen subscribers receive discounted pricing!
WHEN WILL MY REGIMEN PRODUCTS SHIP?
Your first Regimen product order will ship one business day after the order is received. Your subsequent Regimen shipments will ship based on your selected monthly interval of recurring shipments.
HOW DOES REGIMEN BILLING WORK?
You will be billed each time your Regimen ships.
WILL I BE CHARGED SHIPPING?
We offer free shipping if your Regimen shipment includes three or more grooming products. Otherwise, shipping is $5.95 per shipment.
HOW DO I VIEW OR EDIT MY REGIMEN?
You can manage your Regimen subscriptions in your My Regimen account.
HOW DO I PAUSE OR HOLD MY REGIMEN SHIPMENTS?
You can put your Regimen on hold in your My Regimen account.
HOW DO I UPDATE MY REGIMEN PAYMENT AND/OR SHIPPING INFORMATION?
You can update your shipping or billing address and/or manage your payment methods in your My Regimen account.
HOW DO I CANCEL MY REGIMEN?
You can cancel your Regimen subscription without penalty at any time in your My Regimen account.
CAN I SEND SOMEONE A REGIMEN AS A GIFT?
We do not currently offer Regimen subscription plans as a gift, but we're working to make this happen.
DO YOU SHIP REGIMENS INTERNATIONALLY?
Unfortunately, Regimen subscription plans are only available for domestic shipping.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Visa, MasterCard, American Express, Discover
DO YOU TEST YOUR PRODUCTS ON ANIMALS?
WHERE ARE YOUR PRODUCTS MADE?
We work hand-in-hand with chemistry labs in the United States (New Jersey and California) to create specific formulas aimed at keeping you handsome.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
You can expect your order to arrive within 2-8 days from the date of purchase.
DO YOU SHIP INTERNATIONALLY?
DO YOU OFFER EXPEDITING SHIPPING?
We are working to add expedited shipping options. Until then, you can expect orders to arrive within 2-8 days from the date of your order.
DO YOU OFFER GIFT CARDS?
Currently, gift cards are only available and redeemable at our Blind Barber locations. Soon, gift cards will be available for purchase online.